Politique
Qualité
Quality Policy
We are aware of the implications of our services in relation to quality, and therefore we are committed to ensuring continuous improvement and development, adopting a systematic approach to quality management, in line with best practices in the sector.
As such, the company's Quality Policy sets out the following principles:
- Customer Satisfaction: Meet and ensure customer expectations and needs by providing quality products and services, combined with financial solutions and competitive and innovative solutions;
- Commercial and Technical Support: Offer ongoing support to ensure the efficiency of the services provided and strengthen long-term commercial relationships;
- Operational Efficiency: Implement processes that optimize resources, reduce waste, and promote continuous improvement within the Organization;
- Monitoring and Continuous Improvement: Systematically evaluate results, ensuring the monitoring, review, and pursuit of objectives;
- Responsible Supply Chain Management: Work with suppliers who comply with quality standards and good operating practices;
- Organizational Culture: Reinforce company values, promoting communication, knowledge, and employee involvement to achieve the organization's strategic objectives, always in a conscious, ethical, and responsible manner;
- Commitment to Sustainability: Integrate good practices that contribute to reducing environmental impact, such as optimizing resource consumption and proper waste management.
We are therefore committed to complying with the requirements of NP EN ISO 9001:2015 at Digidelta and to continuously improving the effectiveness of the Quality Management System, ensuring the expectations of stakeholders and the excellence of our services.
Certification Scope
Digidelta's Quality Management System is certified by APCER in accordance with NP EN ISO 9001:2015, with the following scope: development, production and marketing of consumables and marketing of equipment for digital printing. The certification covers the facilities in Torres Novas (Headquarters), Famalicão and Lisbon.
The Management
January/2025
Quality Policy
We are aware of the implications of our services in relation to quality, and therefore we are committed to ensuring continuous improvement and development, adopting a systematic approach to quality management, in line with best practices in the sector.
As such, the company's Quality Policy sets out the following principles:
- Customer Satisfaction: Meet and ensure customer expectations and needs by providing quality products and services, combined with financial solutions and competitive and innovative solutions;
- Commercial and Technical Support: Offer ongoing support to ensure the efficiency of the services provided and strengthen long-term commercial relationships;
- Operational Efficiency: Implement processes that optimize resources, reduce waste, and promote continuous improvement within the Organization;
- Monitoring and Continuous Improvement: Systematically evaluate results, ensuring the monitoring, review, and pursuit of objectives;
- Responsible Supply Chain Management: Work with suppliers who comply with quality standards and good operating practices;
- Organizational Culture: Reinforce company values, promoting communication, knowledge, and employee involvement to achieve the organization's strategic objectives, always in a conscious, ethical, and responsible manner;
- Commitment to Sustainability: Integrate good practices that contribute to reducing environmental impact, such as optimizing resource consumption and proper waste management.
We are therefore committed to complying with the requirements of NP EN ISO 9001:2015 at Digidelta and to continuously improving the effectiveness of the Quality Management System, ensuring the expectations of stakeholders and the excellence of our services.
Certification Scope
Digidelta's Quality Management System is certified by APCER in accordance with NP EN ISO 9001:2015, with the following scope: development, production and marketing of consumables and marketing of equipment for digital printing. The certification covers the facilities in Torres Novas (Headquarters), Famalicão and Lisbon.
The Management
January/2025
Politique Qualité
Nous sommes conscients des implications de nos services liés à la Qualité et nous nous engageons à assurer l'amélioration et le développement continus, en adoptant une approche systématique en matière de gestion de la qualité.
Par conséquent, la Politique Qualité de l'entreprise prévoit les principes suivants:
- Satisfaire et assurer les attentes et les besoins des clients, avec des équipements et des consommables de qualité, associés à des solutions financières hautement compétitives et innovantes ;
- Soutien commercial et technique permanent, visant à accroître la satisfaction et à favoriser la longévité des relations commerciales ;
- Fournir des services conformes aux exigences légales applicables à l'activité, aux exigences des différentes parties intéressées, à la norme de référence et à d'autres exigences souscrites dans le cadre de la qualité ;
- Évaluer systématiquement les résultats et réviser périodiquement le système de qualité, en respectant ses exigences, en assurant la surveillance, la révision et la réalisation des objectifs, afin de garantir l'amélioration continue des performances et l'efficacité du système ;
- Contribuer à une faible empreinte environnementale, en contrôlant nos déchets, ainsi qu'à l'efficacité énergétique, assurant ainsi la durabilité vis-à-vis de l'environnement ;
- Équiper l'entreprise de processus et de procédures qui permettent la normalisation des méthodes d'action, avec une réduction conséquente des coûts ;
- Renforcer les valeurs de la culture organisationnelle, en promouvant la communication, la connaissance, l'implication des collaborateurs, ainsi que leur engagement envers les objectifs de l'organisation, toujours de manière consciente, éthique et responsable.
Nous nous engageons donc à respecter les exigences de la norme NP EN ISO 9001:2015 chez Digidelta et à améliorer continuellement l'efficacité du système de gestion de la qualité, en assurant le déclenchement de toutes les actions nécessaires et en renforçant la capacité à satisfaire et à dépasser les attentes des parties intéressées.
La Direction
Janvier/2023